Broadened Horizons, Inc. works very hard to ensure complete customer satisfaction around the globe. If you have a problem with any product delivered or service rendered, please contact us and we will do our best to resolve it.
Broadened Horizons ships WORLDWIDE directly from our warehouse in Benzonia, Michigan throughout the United States including Alaska, Hawaii, Puerto Rico and most international destinations including Canada, United Kingdom, France, Germany, Australia, New Zealand, South Africa, India, Mexico, Brazil, all member states of the European Union, Singapore, Japan, South Korea, Singapore, and most other Asian countries. Only exceptions would be locations not serviced by FedEx, DHL, or UPS such as in time of war.
UPS Ground Shipping Times
Within the United States, sales taxes are only required on orders shipped within Minnesota*. Internationally, almost all of Broadened Horizons products are exempt from tax including VAT, GST, HST in most countries under customs harmonization code 9817.00.96 "Articles specially designed or adapted for the use or benefit of the blind or physically handicapped persons". However, Broadened Horizons has no influence on your country's customs officials if they decide a product does not qualify under HS Code 9817.0 0.96. Customer is responsible for any import duties or taxes imposed by your country. If you are charged such fees, ask about possible exemption status as you may qualify for a refund.